At Advanced Professional Security (APS) , we pride ourselves on providing top-tier security services with professionalism, reliability, and integrity. Our team is growing, and we're seeking a dedicated and experienced Scheduler/Dispatcher to join our fast-paced operations department. If you're detail-oriented, calm under pressure, and thrive in a coordination-heavy environment, we want to hear from you.
The Scheduler/Dispatcher is responsible for ensuring all security posts are staffed with properly trained personnel, managing day-to-day scheduling needs, dispatching guards in real time, and responding to last-minute coverage issues. This role is critical in maintaining client satisfaction and operational efficiency.
Develop and maintain weekly/monthly guard schedules for multiple client sites.
Dispatch security personnel to assigned locations promptly and accurately.
Monitor attendance, call-outs, and shift confirmations.
Respond to staffing emergencies and adjust schedules in real time.
Maintain clear communication with guards, supervisors, and clients.
Ensure coverage complies with labor laws, licensing requirements, and company policies.
Maintain up-to-date records of guard availability, time-off requests, and incidents.
Collaborate with recruitment and HR for onboarding and scheduling new hires.
Use scheduling and dispatch software effectively (e.g., TrackTik, WhenIWork, or similar).
2+ years of experience in scheduling, dispatching, or coordinating staff (security industry preferred).
Strong organizational and time-management skills.
Excellent communication and interpersonal abilities.
Proficient in scheduling software and Microsoft Office Suite.
Ability to remain calm under pressure and manage multiple priorities.
Willingness to work occasional evenings, weekends, or holidays if required.
At Advanced Professional Security, we believe our people are our most valuable asset. We offer a supportive and professional environment where your skills are recognized and rewarded.
Full Medical, Dental, and Vision Insurance
401(k) Retirement Plan with Company Match
Paid Time Off (PTO) and Paid Holidays
Career Growth and Advancement Opportunities
Ongoing Training and Professional Development
Supportive Management and Team Culture
Dependability and commitment to excellence
Strong problem-solving and critical thinking
High level of integrity and professionalism
Flexibility and adaptability in dynamic situations
Strong team player with a proactive mindset
...excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts. At Ulta Beauty, were transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek...
...company, has an exciting opportunity for a Project Manager to assist us to continue to develop and expand our depth of bench in providing solar engineering services to renewable energy (solar energy and energy storage) clients in our Phoenix, AZ regional office! The Project...
...Health, a health care system that brings together academic medical centers and teaching hospitals, community and specialty hospitals... ...and departmental policies and procedures, the Chief Medical Officer (CMO) is responsible for the development, implementation and...
...Job Title: Photographer / Videographer Department: Creative Services Reports To: Studio Producer Category: Temporary with potential to Convert Location: Nashville, TN SVP Worldwide - home to the iconic brands SINGER, HUSQVARNA VIKING, PFAFF, and CREATIVATE...
Are you passionate about helping children express and process their emotions through play? Doral Health & Wellness is seeking a skilled and compassionate Play Therapist to join our dynamic team! Type: FFS 1099 Independent Contractor Specialty: Helping children and...