Job Description
We are seeking a Russian Server Monitoring Agent (Night Shift) for our mobile games. It is a remote position, working hours are between 19:00-04:00 (GMT +3):
- Monitoring different game servers between 19:00-04:00 (GMT +3) by utilizing various tools;
- Noticing supervisors as soon as possible in case of abnormal situations like server issues or a sudden drop in the number of players;
- Filling reports that demonstrate hourly and daily server & ticket numbers;
- Proactively obtain information through social media and other channels in case of an unexpected problem;
- Talking with players through various channels to obtain detailed information if necessary;
- Attending online weekly meetings.
Job Tags
Hourly pay, Immediate start, Remote work,