Job Description

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a  Quality Assurance Analyst to support the Internal Revenue Service (IRS), Information Technology (IT), Enterprise Operations, IRS Web Infrastructure Services, and M365 Program Management Branch. This is a remote position.

I've never heard of Terrestris. What do you do?

At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.

So, what will the Quality Assurance Analyst at  Terrestris do?

The Quality Assurance Analyst will support the IRS M365 Cloud Program Management Office by validating the quality, completeness, and compliance of all PMO deliverables, risk assessments, and control documentation. This role ensures alignment with federal mandates, IRS security and governance standards, and program traceability requirements within the Microsoft 365 (M365) environment. The selected candidate will drive continuous process improvement, maintain rigorous documentation quality, and collaborate regularly with engineering teams, cybersecurity, and IRS program stakeholders.

What does a typical day look like for the Quality  Assurance Analyst?

You will:

• Oversee and contribute to the quality of all project plans, schedules, and documentation.
• Review and provide input for all bi-weekly status reports, including deliverables, risks, and mitigations.
• Review and provide input for monthly consolidated health reports for the M365 team.
• Develop, implement, and maintain quality assurance processes for M365 services and project deliverables.
• Monitor compliance with project requirements, federal standards, and IRS-specific guidelines.
• Prepare, maintain, and update quality documentation, reports, and dashboards.
• Identify process improvement opportunities and recommend corrective actions.
• Support audits, reviews, and internal/external assessments related to M365 deliverables.
• Collaborate with IRS SMEs and project teams to ensure deliverables meet compliance, traceability, and quality standards.
• Participate in continuous improvement initiatives to enhance quality assurance practices across the organization.

What qualifications do you look for?

You might be the professional we're looking for if you have:

• Authorization to work in the United States permanently without sponsorship.

• Minimum of 5 years' experience in quality assurance, compliance, or related roles, preferably in large corporate or federal government environments.
• Experience supporting federal government clients or high-compliance environments; IRS experience is a plus.
• Demonstrated experience with Microsoft 365 development, SharePoint administration, and cloud-based service deliverables.
• Strong experience with PMO documentation, including PMP, RACI, and IMS, as well as quality reviews and reporting; must support Section 508 compliance.
• Excellent attention to detail, organizational skills, and analytical abilities.
• Outstanding written and verbal communication skills, with the ability to explain technical concepts to multiple audiences.
• Ability to establish and maintain effective relationships across business units and technical teams.

We are extra   impressed by folks with:

• Prior experience supporting IRS systems, modernization initiatives, or federal compliance programs.
• Knowledge of quality frameworks, audit processes, and federal standards such as NIST or FISMA.
• Experience with documentation tools, quality tracking systems, and reporting dashboards.
• Strong ability to identify process inefficiencies and implement improvements in a structured, compliance-focused environment.

Preferred Certifications:

• PMP (Project Management Professional)
• CAPM (Certified Associate in Project Management)
• CQIA (Certified Quality Improvement Associate)
• Trusted Tester (TT)
• ITIL® 4 Foundation, Project+
• SAFe Agilist
• MS-102 Microsoft 365 Administrator Associate
• MS-700 Teams Administrator Associate
• PL-100 Power Platform App Maker Associate
• PL-400 Power Platform Developer Associate
• PL-600 Power Platform Solution Architect Expert
• PL-900 Power Platform Fundamentals
• SC-300 Identity and Access Administrator
• SC-400 Information Protection and Compliance

What kind of benefits does Terrestris Offer?

We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.

DILBERT © 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved.

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