Job Description

• System Design & Build

  • Configure and maintain Epic Resolute PB components including charge capture claim generation payment posting follow-up workflows and reporting.

  • Collaborate with operational stakeholders to design efficient billing workflows aligned with compliance and revenue goals.

  • Develop and maintain build documentation configuration standards and change control processes.

• Implementation & Optimization

  • Participate in new Epic module implementations upgrades and optimization initiatives.

  • Conduct gap analyses to identify areas for process improvement and automation.

  • Lead testing cycles (unit integrated user acceptance) and coordinate remediation efforts.

• Support & Maintenance

  • Provide tier-2/3 support for end users; troubleshoot and resolve application issues.

  • Monitor system performance and coordinate issue resolution with Epic technical teams.

  • Maintain data integrity and ensure compliance with HIPAA and regulatory requirements.

• Collaboration & Communication

  • Act as a liaison between revenue cycle operations IT and Epic representatives.

  • Train and support users on system functionality and best practices.

  • Document system changes workflows and standard operating procedures.

• Reporting & Analytics

  • Build and maintain reports and dashboards in Epic (e.g. Clarity Workbench SlicerDicer) to support operational and financial decision-making.

  • Analyze trends in billing performance and identify root causes of denials or delays.

Qualifications :

• Bachelors Degree in a health science or business field or an equivalent level of professional experience required. Additional Certifications may be required.
• Three years progressively responsible experience in information applications including one year performing programming or applications analysis or equivalent such as business analysis is required. Experience as a provider clinician or ancillary services in the implementation of a system as a subject matter expert or super user may be substituted.
• Experience working in a healthcare environment is preferred
• Demonstrates competence in analysis and problems solving principles with emphasis in user relations data gathering techniques and management information applications is required.
• Demonstrates ability to develop technical specifications for all aspects of applications and familiarity with problem analysis hardware/software configurations and application integration.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Compensation:

• Pay Range:  $33.36-$46.7
• Other Compensation (if applicable):

Remote Work :

Yes

Employment Type :

Full-time

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