Epic Certified Application Analyst (Various Modules) Job at HCTec, Remote

MnJTLzc2Zk5pczU3Q2xjVmdjZGtCblVGWkE9PQ==
  • HCTec
  • Remote

Job Description

Epic Certification Required in any of the following: Ambulatory,  Beacon, MyChart, Phoenix, Care Everywhere, Ortho, Healthy Planet, Referrals, Welcome, Beaker, Radiant, Cupid, ClinDoc, OpTime, Anesthesia, ASAP, ClinDoc, Orders, and various other Epic Modules. 

**We may not always have a current opening on our team within your module but we would love to speak to you about your experience and our opportunity to see if it could be a fit for your future. 
Job Details:

Epic Application Coordinators are responsible for supporting HCTec clients through the build, configuration, testing, validation, maintenance, incident resolution, and ongoing support of Epic applications.

Responsibilities:

Technical Support

  • Resolve end user reported incidents/problems escalated through Tier 1 and fulfill correctly submitted and approved end user service requests via technical build, configuration, and testing.
  • Use expertise to create critical, technical documentation of service requests.
  • Performs other duties as assigned.

System Maintenance/Improvement

  • Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
  • Perform maintenance tasks (error queues, reviews, etc.) and participate in development, execution, and sign off of system testing.
  • Develop and maintain detailed documentation on system configurations and technical components.
  • Identify potential system enhancement needs and introduce best practice options for future state workflows and process.
  • Performs other duties as assigned.

Client Support

  • Maintain regular communication with and collaborate with client support representatives, client's business community, and end users to ensure the system meets the client's business needs.
  • Provide application expertise to the client team and advisory groups to facilitate discussions and decisions.
  • Participate in the planning and execution of application go-live and post-live activities for upgrades and system enhancements.
  • Performs other duties as assigned.

Job Tags

Remote job, Full time, Immediate start,

Similar Jobs

Support Revolution

Sr. Thermal Engineer Job at Support Revolution

 ...Job Summary: Supermicro Computer is seeking a skilled and experienced candidate to take on the responsibilities of Sr. Thermal Engineer. The position will be responsible for the thermal architecture, design, analysis, and validation of thermal technologies (include... 

Vicor Corporation

Senior Thermal Engineering Aide Job at Vicor Corporation

 ...Job Description Support Engineers with the evaluation of DC-DC and AC-DC power supplies. Perform evaluation and qualification testing on these products with a primary emphasis on thermal testing to determine product temperature rise as a function of electrical load... 

Wise Equation Solutions Inc.

HVAC Thermal Engineer Job at Wise Equation Solutions Inc.

 ...JOB SUMMARY The Mechanical Engineer (ME) will be responsible for the design of all thermal and ventilation systems in customized AC and DC Power Modules, IT Modules and Data Centers for three core market segments; IT, Telecom and Industrial. This position will support... 

Noble

Instrumentation/Calibration Technician 2 Job at Noble

 ...Homeland Defense community, Environmental Investigations and direct-to-consumer applications. Position Summary: The Instrumentation/Calibration Technician 2 will work with the Project Manager (PM) to perform maintenance and install services to clients. This position... 

Battelle

Chemical Engineer II Job at Battelle

 ...all qualified individuals to apply. Job Summary Battelle's Advanced Materials and Energetics Group is seeking to hire a Chemical Engineer. Work will be varied however the selected candidate will be expected to perform advanced research and analysis, contribute to...