Branch Manager (Charlotte Douglas International Airport) Job at SIXT USA, Charlotte, NC

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  • SIXT USA
  • Charlotte, NC

Job Description



 

Job Description



Do you want to take on responsibility and fulfill customer wishes? As a Branch Manager at SIXT, you will lead your team, manage the fleet, and ensure top-quality service. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities with a starting salary of $61,000 plus a monthly bonus incentive capped at $33,000 annually!

YOUR ROLE AT SIXT

  • You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability
  • You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings
  • You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process
  • You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows
  • You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes

YOUR SKILLS MATTER

  • Experience and Education You hold a Bachelor's degree with at least 2 (junior) or 3 (senior) 3 years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years work experience without a degree, including 2 years as a manager in car rental) or relevant experience
  • Supervisory and Communication Skills You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities
  • Organization and Customer Service You are highly organized and have excellent customer service skills
  • Work Authorization You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Age and License You are at least 18 years old, have a valid driver's license with a clean record, and can work day/evening shifts

WHAT WE OFFER

  • Comprehensive Health & Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future
  • Company Car & Equipment Enjoy the use of a company car, along with a laptop and phone provided for your role
  • Paid Time Off & Sick Leave Benefit from PTO, sick leave, and a balanced work-life schedule
  • Branch Bonus Plan Participate in a performance-based branch bonus plan
  • Uniform & Dry Cleaning Receive a full uniform with weekly dry cleaning services at no cost
  • Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees

Additional Information



About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Job Tags

Full time, Traineeship, Work experience placement, Worldwide, Day shift, Afternoon shift,

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